This guide explains how you as a team lead can fill in, create, and view the results of surveys.
ℹ️ This article is only relevant if surveys are in use in your organisation.
📋 Step 1: Survey overview
Navigate to Surveys in the left menu bar. You have two views available:
My Surveys Here you will find all active surveys that you still need to complete. This is your starting point for open to-dos related to surveys.
All Surveys Here you can see the complete overview of all surveys — planned, active, and completed. You can also see the results of surveys you have access to. Surveys without access rights are still displayed, but the results cannot be viewed.
✏️ Step 2: Filling in a survey
When a survey is ready for you, you will find it under My Surveys as an open to-do. Click on the survey to open and fill it in.
How to proceed:
Answer all questions carefully and honestly
At the end you can submit the survey
💡 You can fill in the survey in your native language — flowit translates automatically if you have set your native language in your profile.
➕ Step 3: Creating a survey
As a team lead, you can independently create surveys for your own team. Click "New Survey" under All Surveys to get started.
What can you configure?
Title and description of the survey
Questions — select from an existing guideline or create your own
Target group — your team or specific people within it
Timeframe — start date and end date of the survey
Anonymity — whether the survey is anonymous or not
→ Article: Creating Surveys in flowit
📊 Step 4: Viewing results
Your own surveys For surveys you have created yourself, you can see the results once the survey is completed and at least 5 responses have been received. You can find the results under All Surveys — click on the relevant survey to view the analysis.
Company-wide surveys If an admin has created a survey for the entire organisation, your access to the results depends on the admin's settings:
If the admin has granted access, you will see the results for your team or department
If the admin has not granted access, the survey is still visible under All Surveys, but the results cannot be viewed
💡 Results always show aggregated data — never individual responses. If fewer than 5 responses have been received, no results are shown in order to protect anonymity.
💡 How do I read survey results correctly?
Survey results are most valuable when interpreted correctly. Here are the key principles:
Look at trends — not just snapshots A single value says little. Patterns only become visible over multiple surveys: Is morale improving? Is there a decline after a change in the team?
Compare with benchmarks flowit shows you comparison values — internally within the organisation or externally with industry benchmarks. Use this context to understand whether a value is good, average, or critical.
Take critical values seriously — without jumping to conclusions A low score for "Work Mood" does not automatically mean something is fundamentally wrong. Use the results as a basis for conversation — not as a verdict.
Communicate results transparently Employees who have filled in a survey want to know what happens with it. Share the key insights with your team — and communicate what measures you are taking as a result.
💡 Surveys without follow-up communication quickly lose credibility. The strongest message to your team is: "We heard your feedback — and we are acting on it."