The Messenger in flowit is your direct connection to our support team and helpful resources. You’ll find it at the bottom right of your instance – recognizable by the blue circle with the message icon.
✨ With the Messenger, you can:
📚 Access Help Center articles: Browse helpful guides directly in the Messenger.
🤖 Ask questions: Send your request to our AI bot. If it cannot answer, it will automatically forward your message to our support team.
🐞 Report bugs: Submit issues or problems directly as a ticket from your instance.
🔔 Product updates: Future product news and important updates will be shared in the Messenger in addition to the newsletter.
🔑 Availability
The Messenger is part of our Success Package.
If you don’t currently have this package but are interested, please reach out to your Customer Success Manager.
🚀 Your Benefits
Fast and direct contact with our team
Overview of open & closed conversations
Instant access to helpful articles
Easy way to report bugs
Stay up to date with product updates in the Messenger
More efficiency in your admin area
We’re confident that the Messenger will make your admin work easier and empower your employees to find answers or solve issues even faster.