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🌟 Overview: Benchmarking in flowit

Updated over 5 months ago

The new Benchmarking feature in flowit brings powerful comparison tools to your fingertips. Whether you're a team lead or working with organization-wide insights, this update helps you better understand how teams, roles, or even industries stack up—so you can turn data into impact.

🔍 What is Benchmarking?

Benchmarking allows you to compare survey results across different groups, such as:

  • Teams
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  • Job roles
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  • Age groups
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  • Industry averages
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With this feature, you can easily identify strengths and areas for improvement in a visual and intuitive way.

🧭 Where to Find It

You’ll find the Benchmarking button (Compare groups) on the AI Dashboard. Just click it, and you’ll be guided through the comparison setup.

🛠️ How It Works

  1. Define your comparison groups
    ​     You can group users based on team affiliation or other stored user attributes (e.g., job title, location, etc.).
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  2. View results
    ​     For each rating question, you'll see average scores displayed in bar charts. Hover over group names to see which users are included.
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  3. Section-based analysis
    ​     If your survey has multiple sections, you can choose to analyze by section instead of individual questions.
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  4. Add averages
    ​     Use the dropdown to:
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    • Add survey-wide averages
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    • Compare with industry benchmarks (based on data from FHNW and Kalaidos University)
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  5. The bars will change color to reflect performance:
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    • 🟩 Green: Above average
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    • 🟧 Orange: Near average
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    • 🟥 Red: Below average
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  6. Download your data
    ​     Export results to Excel for deeper analysis or reporting.
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👥 Who Can Use It?

All users with Insight Rights on the AI Dashboard have access to this feature.

  • Team Leads can compare groups within their own teams and benchmark against overall survey averages.
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  • Admins can define broader comparison groups across the organization.
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📋 What Questions Support Benchmarking?

Currently, only rating questions are supported. For industry benchmarks, only selected questions are available. A full list of those questions can be provided by Customer Success.

👉 Need help setting up your survey to get the most out of Benchmarking? Our Customer Success Team is happy to assist.

✨ Have fun exploring the new Benchmarking feature—and thank you for helping us improve flowit with your feedback!

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